What is Business Improvement?
Business improvement is about using the best business practices to eliminate waste within your processes. However, it doesn't advocate using just one approach like Lean but incorporates Six Sigma, Continuous Improvement, Just-in-Time, Kanban, and single-piece flow. Our approach is to review your value stream from end-to-end and help identify opportunities for improvement.
To gain a competitive advantage and increase your bottom-line we believe it is important to consider your whole business. Customer satisfaction is key to retention and though on-time deliveries and quality matter, so too does their overall experience. Think of the impact if your supply of goods or services is spot on, but your invoicing process leaves a lot to be desired. That is why we go beyond Operations
We train your employees in the tools and techniques required to make real change happen and sustain it. To do this we use experiential and gamification of training. These methods of training have proven to develop a better acceptance of change, greater want to implement better practices and increase the rates of long-term sustainability within your business. Unlike many consulting firms, we do not tell you what to do, instead, we facilitate change across your business. Using cross-functional teams, we work on mapping the current state, identifying opportunities and building a future state.
Projects often overrun, both in time and cost, however, we use an agile approach to project management that uses daily scrums to drive change forward which significantly reduces the chances of overrunning.